 For starters, we make sure there’s continuity. This may come as a shock, but with EIA it’s actually the same technical team that was involved in the proposal—they stay on straight through and oversee the project to completion. The sales engineer you got to know remains on the project as chief engineer of the delivery team, providing continuity and keeping things moving forward at a steady clip.
 Then, we use a proven engagement model to make sure we size the problem correctly, approach it appropriately, and follow our plan closely.
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Methodology
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